Telehealth Appointments – Physio Care Wherever You Are

Can’t make it to our clinic in St Marys? No problem! Active Balance offers telehealth appointments so you can access expert physiotherapy care from anywhere. Whether you live outside Adelaide, or need guidance while travelling, we can help you manage, rehabilitate, and recover from your injuries remotely.

 

Why choose telehealth?

  • You want expert guidance and a personalised treatment plan, even if you’re not local to the clinic.
  • We specialise in sports injury rehab, particularly for CrossFit, weightlifting, and running. If your local physio doesn’t have the experience for your specific needs, telehealth lets you access our expertise.
  • Telehealth is flexible, it allows you to stay on track with your rehab, avoid delays, and continue your recovery without the need for travel or disruption.
  • It’s ideal for injuries, movement assessments, rehab planning, and ongoing monitoring.

 

What’s involved in a telehealth session?

  1. Book In
  • Schedule online via our online portal, or call our friendly admin team in the clinic on 0450 877 731. We’ll help find a time that suits you, taking into account your time zone and availability.
  1. Preparation
  • We’ll send you a secure video link (or Zoom if preferred) before your appointment.
  • Before your session, gather any previous scans, reports, or images, and wear clothing that allows for movement assessment (e.g., shorts and a t-shirt).
  • After your consult & once payment has been made, we’ll send you through an itemised invoice that you can submit to your health fund to get any rebates you may be entitled to.
  1. Initial consultation
  • Your physio will discuss your injury history, symptoms, lifestyle, and goals.
  • We’ll explore what activities you can and cannot do, and any challenges you face in your daily life, sports, or training.
  1. Remote assessment
  • Using guided movements over video, your physio will aim to assess:
  • Strength
  • Range of motion
  • Stability
  • Posture and technique
  • We can identify muscle imbalances, weaknesses, or areas at risk, and determine which exercises or treatments will be most effective.
  1. Tailored treatment plan
  • Based on the assessment, your physio will create a custom rehab program that may include:
  • Follow-up telehealth sessions for ongoing support & assessment
  • Step-by-step home exercises with videos and/or instructions
  • Recommendations for in-person sessions if hands-on treatment is required
  • Advice on injury prevention, warm-ups, and training modifications
  1. Collaboration with local practitioners
  • We can liaise with your local healthcare providers to ensure continuity of care.
  • For example:
  • Guide a local massage therapist on which areas might need focus
  • Coordinate with local physios, chiropractors, or doctors to integrate your rehab plan
  • Provide handouts or exercise programs that other professionals can supervise

 

Benefits of telehealth

  • Access expert physio care without leaving home or while traveling
  • Get a personalised, evidence-based rehab plan
  • Stay on track with your recovery, even if your local physio isn’t familiar with your sport or injury
  • Flexible scheduling that fits around work, family, or travel

 

Who can benefit?

  • People not living local to our St Marys clinic
  • Athletes needing specialist sports injury advice
  • Anyone wanting expert guidance and rehab support remotely

 

You don’t have to be near our clinic to receive high-quality physiotherapy care. If you’re unsure whether telehealth is right for you, or want to know what’s possible for your injury, our friendly team is always happy to help.