Bookings At Active Balance
Explore the different appointment types available & how to book across our range of health & wellness services.
To Book An Appointment
You have several options avialable to book your appointments at Active Balance:
- Email Us
- info@activebalancephysio.com.au
- Call us in clinic on (08) 7123 4148
- Book via our online portal
Not sure what to book? Feel free to contact us here
Tiered Physio Pricing
We've recently introduced tiered pricing to reflect experience. Due to portal limits, only one price can display per appointment type — the default shown is for senior physios (Alex, Emily, Talia). If your booking is for standard physio, your price will be adjusted after booking. Full pricing by tier is listed in each appointment type's description on our portal.
Deposits & Cancellations
A deposit is required for all initial and extended appointments and is applied to your session fee. Deposits are generally non-refundable, but can be transferred to a future appointment rather than lost (if adequate notice is given).
- Cancelling/rescheduling within 24 hours: deposit is non-refundable and non-transferable.
- Cancelling/rescheduling before 24 hours: deposit can be transferred to a future appointment, but not refunded as cash.
- No-shows or cancellations within 2 hours of your appointment: we reserve the right to charge the card on file the full appointment fee.
Exceptions may be made at our discretion for extenuating circumstances.
Physiotherapy - Standard Initial Appointment
45 mins
For new clients or those presenting with a new injury or concern. Includes a thorough assessment, hands-on treatment, and development of an individualised treatment plan. The standard choice for most new presentations.
Physiotherapy - Extended Initial Appointment
60 mins
For new clients with a complex condition or multiple areas they would like assessed and treated. Includes a thorough assessment, hands-on treatment, and development of an individualised treatment plan. Choose this option if you feel your presentation may require extra time.
Physiotherapy - Standard Follow Up Appointment
30 mins
For existing clients returning to continue treatment of a known issue. Includes re-assessment, hands-on treatment, and review of your treatment plan and goals. The standard choice for most follow-up appointments.
Physiotherapy – Extended Follow Up
45 mins
For existing clients who need a little extra time, such as those managing 1–2 problem areas or a more complex issue. Includes re-assessment and hands-on treatment with additional time to focus on your specific needs. Choose this if a 30-minute appointment doesn't feel like enough.
Physiotherapy – Extended Follow Up
60 mins
For existing clients requiring treatment across multiple areas or an extended, intensive session on a particular issue. Includes re-assessment and hands-on treatment with maximum time to address your needs. Choose this if you regularly find 30 or 45 minutes isn't enough.
Physiotherapy – New Issue Follow Up
45 mins
For existing clients returning with a new or unrelated issue, or who haven't attended in over 6 months. Includes a full assessment and hands-on treatment of your current concern. Please book this option if this applies to you.
Physiotherapy – Athlete Tune Up
45 mins
For athletes of any level looking to stay on top of niggles and muscular tightness before they become a bigger problem. Includes hands-on treatment such as deep tissue massage, cupping, dry needling, myofascial release, and joint mobilisation. Please note this is not suitable as an initial consultation for new clients.
Physiotherapy – Athlete Tune Up (Extended)
60 mins
For athletes of any level looking to stay on top of niggles and muscular tightness before they become a bigger problem. Includes hands-on treatment such as deep tissue massage, cupping, dry needling, myofascial release, and joint mobilisation. Please note this is not suitable as an initial consultation for new clients.
Physiotherapy – Concussion Assessment
60 mins
For clients recovering from a concussion who need a thorough assessment before returning to sport, school, or work. Covers balance, vestibular, vision, neck, and cognitive testing, and includes a GP-ready report with clear, staged return-to-activity guidance. Suitable for all ages and activity levels.
Physiotherapy – Initial Vertigo / BPPV Assessment & Treatment
60 mins
For clients experiencing dizziness, vertigo, or balance disturbance who suspect or have been told they may have BPPV. Includes a full assessment and hands-on treatment aimed at identifying and relieving your symptoms. Please book this appointment type rather than a standard initial if vertigo or BPPV is your primary concern.
Physiotherapy – Running Assessment
60 mins
For clients looking to treat a running-related injury, improve their technique, or optimise their movement to prevent future issues. Includes a comprehensive assessment of your running, followed by personalised recommendations, a detailed report, and a tailored program to enhance performance and reduce injury risk. Suitable for runners of all levels and goals.
Myotherapy – Initial Appointment
60 mins
For new clients seeking assessment and treatment of pain, injury, or muscular dysfunction. Includes a thorough assessment and hands-on treatment using techniques such as dry needling, cupping, and myofascial release, plus development of a personalised treatment plan. The right choice for anyone new to myotherapy at our clinic.
Myotherapy - Follow Up Appointment
30-90 Minutes
For existing myotherapy clients continuing treatment of a known issue. Includes hands-on treatment tailored to your ongoing needs, using techniques such as dry needling, cupping, deep tissue massage, and myofascial release. Choose a duration that suits the complexity of your needs.
Deep Tissue Massage (Extra Firm) – Initial Appointment
60 mins
For new clients who prefer firm to very firm pressure and are looking to address stubborn muscle tightness, knots, or tension. Includes an initial assessment and a deep tissue massage tailored to your problem areas, with cupping also available. Please note this treatment is available with Tom only.
Deep Tissue Massage (Extra Firm) - Follow Up Appointment 30-90 Minutes
For returning clients who prefer firm to very firm pressure. Includes hands-on deep tissue massage targeting your key areas of tightness or tension, with cupping also available. Please note this treatment is available with Tom only — choose a duration that suits your needs.
Remedial Massage - Initial Appointment
60 mins
For new clients seeking massage therapy for pain relief, injury recovery, or general wellbeing. Includes an assessment of your needs and a tailored massage — choose from remedial, sports, or relaxation styles, with hot stone available with Pamela. Cupping is available with all therapists, and dry needling with Brooke — just let your therapist know your preferences on the day.
Remedial Massage - Follow Up Appointment
30-120 mins
For returning massage clients. Includes a tailored massage in your preferred style — remedial, sports, relaxation, or hot stone (Pamela only) — with cupping available with all therapists and dry needling with Brooke. Choose a duration that suits your needs.
Need a hand working out what to book? Try our interactive quiz!
Still not sure? Feel free to get in touch with our friendly team and they'll be happy to give you some advice.